Robotic Process Automation (RPA) refers to business process automation where software robots (Bots) drive the existing applications in a similar manner human does. This basically means that Robotic Process Automation is a platform that orchestrates and operates other application software through the existing application’s user interface and in that sense, it is not integrated into the enterprise application. It is code-free, non-disruptive, non-invasive, and easy to use.

This new technology came into the industry to take on some tedious and complex business processes that were carried out by humans, through scaling and implementation of software robots (Bots). Robotics Process Automation implementation mimics humans’ actions in a similar manner to the physical robot does, the software robot can basically drive suitable processes much easier and efficiently when compared to actual employees. RPA serves as a virtual human working through a set of instructions and replicating the manual processes needed to perform tasks.

What type of repetitive tasks can it handle?

  • The process must be repeated at regular intervals, or have a pre-defined trigger.
  • The process must have defined inputs and outputs.
  • The task should have sufficient volume.
  • The process must be rule-based.

Leading RPA Software Tools

Although there are several different tools, the RPA market is mostly dominated by the below tools:

  • Blue Prism
  • Automation Anywhere
  • UiPath

Areas where RPA can be used

  • Finance & Banking
  • Insurance
  • Healthcare
  • Manufacturing
  • Retail

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