Our Services & Solutions Accelerators
Services:
Our Services
Solutions Accelerators:
Challenges:
- Motor claims take 14–30 days.
- Coordination between insurer, assessors, and panel beaters happens via email/WhatsApp/phone
- No real-time visibility for customers
- High fraud leakage
- Operational cost per claim is too high.
Benefits:
- Claims cycle: 14–30 days reduced to 3–5 days.
- Fraud leakage reduction up-to 90%
- Customer visibility: real-time tracking
Cost Model:
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Initial Implementation fee (Go Live)
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Monthly SaaS Model (Including product support)
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Any customer-specific customizations will be charged separately.
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Any customer-specific integrations will be charged separately.
Challenges:
- Pre-auth happens via phone/fax — doctors wait hours or days.
- Low auto-adjudication rates — too many claims need manual review.
- High admin cost per claim
- Providers and customers complain about turnaround time.
- US platforms don’t support SA/emerging market regulatory requirements.
Benefits:
- Auto-adjudication accelerates claims processing with up to 80% efficiency improvement vs manual review.
- Pre-auth turnaround is reduced from days to minutes.
Cost Model:
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Initial Implementation fee (Go Live)
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Monthly SaaS Model (Including product support)
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Any customer-specific customizations will be charged separately.
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Any customer-specific integrations will be charged separately.
Challenges:
- Onboarding takes weeks
- Same information entered into multiple systems by different people.
- KYC, core banking, CRM, card systems are not integrated.
- 40–60% applicant drop-off rate
- Compliance risk from manual processes
Benefits:
- Onboarding time is reduced from weeks to days.
- Customer conversion increases by over 50%.
- One orchestration process as a complete onboarding solution.
Cost Model:
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Initial Implementation fee (Go Live)
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Monthly SaaS Model (Including product support)
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Any customer-specific customizations will be charged separately.
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Any customer-specific integrations will be charged separately.
Challenges:
• Manual document processing slows down business operations
• High volumes of documents create processing backlogs
• Human errors lead to inaccuracies and compliance risks
• Inconsistent document reviews result in poor decision-making
• Fraud detection relies heavily on subjective human judgement
• Customer onboarding and approval processes take too long
• Rising operational costs due to labour-intensive processing
• Difficulty scaling operations without increasing headcount
• Poor customer experience caused by delays and rework
• Regulatory and compliance requirements are complex and time-consuming
Benefits:
- Document classification, validation and verifications reduce processing time by up to 80%.
- AI-powered document processing is up to 90% more reliable than human review.
- Increase customer conversion & retention rates
- Scale without increasing headcount
- Standardise decision-making
Cost Model:
- Initial Implementation fee (Go Live)
- Monthly SaaS Model (Including product support)
- Any customer-specific customizations will be charged separately.
- Tailored integrations are priced separately.
Challenges:
- Recruiters manually read hundreds of CVs per role — most are irrelevant
- No consistent screening criteria — different recruiters judge differently
- Good candidates get lost in the pile or drop off because the process is too slow
- Job descriptions and CVs don’t speak the same language — keyword matching misses qualified people
- Recruitment agencies spend more time on admin than on placing candidates
Benefits:
- Automated CV screening processes hundreds of CVs in minutes, not days.
- Improve shortlist quality with candidates ranked by true fit instead of keyword matching.
- Recruiter time freed up to focus on interviews and relationships
Cost Model:
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Initial Implementation fee (Go Live)
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Monthly SaaS Model (Including product support)
-
Any customer-specific customizations will be charged separately.
-
Tailored integrations are priced separately.
Challenges:
- Disconnected systems and data silos
- Slow and costly integrations
- High custom development costs
- Limited scalability
- Poor visibility and monitoring
- Complex partner onboarding
- Slow time-to-market
- Difficulty monetizing digital services
Benefits:
- Faster integrations
- Reduced development costs
- Accelerated time-to-market
- Scalable API consumption
- Self-service developer access
- Real-time analytics and monitoring
- New revenue opportunities
- Simplified partner onboarding
- Secure, standardized API access
- Access to proven Reverside capabilities
Cost Model:
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Initial Implementation fee (Go Live)
-
Monthly SaaS Model (Including product support)
-
Any customer-specific customizations will be charged separately.
-
Tailored integrations are priced separately.
Engagement Model
We can build a you a team aligned to your organizational goals. This team will be comprised of individuals with scarce IT skills that will facilitate any short or long term projects you require. We also provide effectual support and workforce management through the entire augmentation process.
Engagement Model
We can build a you a team aligned to your organizational goals. This team will be comprised of individuals with scarce IT skills that will facilitate any short or long term projects you require. We also provide effectual support and workforce management through the entire augmentation process.
Solving the complex riddle between people, process and technology
Reverside is a B-BBEE Level 1 IT consulting & services organization with a unique value proposition consisting of a strong team of over 300+ consultants, serving more than 40+ active clients.
Solving the complex riddle between people, process and technology
Reverside is a B-BBEE Level 1 IT consulting & services organization with a unique value proposition consisting of a strong team of over 300+ consultants, serving more than 40+ active clients.
Solving the complex riddle between people, process and technology
Reverside is a B-BBEE Level 1 IT consulting & services organization with a unique value proposition consisting of a strong team of over 300+ consultants, serving more than 40+ active clients.
Client Testimonials
The account management from Reverside is supportive, present, and committed to keeping a good relationship with Hollard, they have treated us not just as a customer but as a partner in assisting us to achieving our goals at all costs. It has been a pleasure to partner with Reverside.
Reverside has provided us an energetic, innovative, and committed team. The resources are professional, well trained and no task it too tough to reach.
Reverside consultants are very helpful and we could communicate transparently regarding any issue.
Excellent organisation; Consultants thus far been very willing and capable.
Reverside consultants have always been very good and professional, they are always just a call away should we need something and very willing to help
We partnered with Reverside to bring talented resources into our organization The partnership has been hugely beneficial mainly because we can scale up quickly as we grow.
The account management team is very professional, helpful and friendly, also addresses any concerns we might have with urgency.
The resources are professional, well trained and no task is too tough to reach. They have consistently met deadlines while delivering quality output throughout the project.
Constantia has had the pleasure of working with the Reverside team for over a year. They are responsive and professional, willing to accommodate our requirements.
The continuous communication and check in’s are really appreciated and it assures us as clients that the Reverside team has vested interest on us.
The Reverside team has assimilated well to the Hollard culture and fostered important relationships while navigating all the challenges presented to them seamlessly.
The assigned experts from Talos Globalsourcing were profoundly skilled in technical knowledge, yet what we treasured the most is their understanding of the business through past experience.
Really great organisation to work with, very professional and helpful. Reverside is flexible and understand our needs and adapt accordingly.
Reversidian #TechInsights
Quick Links
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