Privacy Policy | Reverside

Reverside Software Solutions (Pty) Ltd Privacy Notice

Introduction:

Your privacy is critically important to us we are committed to handling your personal information with the utmost respect and care. By closely following the guidelines and standards of the POPI Act, we not only comply with the law but also ensure that your data is secure and safe.

We reserve the right to change or modify this Privacy Notice and you should check this Privacy Notice from time to time for changes. If you do not agree with any of the changes, you must stop using our services. By using our services and our Website after we post any changes to this Privacy notice, or your acceptance of those changes (if applicable), you agree to those changes, even if you have not reviewed the changes.

This Privacy Notice should be read together with our general Terms and Conditions for our Website. Our Cookies Policy is deemed to be incorporated in this Privacy Notice. By using the Site, you agree to be bound by this Privacy Notice and our general Terms and Conditions for our Website.

Who we are:

Reverside is a B-BBEE Level 1 IT consulting & services organization with a unique value proposition consisting of a strong team of over 250+ consultants, serving more than 40+ active clients in South Africa. We provide our clients with a reliable IT consulting services experience.

The type of personal information we collect: (this is for client and supplier information and not employees)

We currently collect and process the following information, including but not limited to:

Clients

Company details (Company name, reg no, address, VAT no)
Contact details (emails and numbers)

Suppliers

Company details (Company name, reg no, address, VAT no)
Contact details (emails and numbers)
Tax Clearance
Bank Details

How we get the personal information and what we use it for:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Contractual Obligations;
Deliver services to you;
To operate and improve our Website;
To provide you with customer support when things go wrong;
To offer a service to you;
To improve on our service offerings and to build features and services that you and other users may want;
To develop and maintain the security and performance of our Website;
To communicate with you, which includes notifying you of any Website maintenance and updates, marketing our offerings, available job positions, news, and related services to you, all as permitted under the Applicable RSA Legislative Laws;
So that we may carry out statistical and other analyses to identify potential markets and trends and to evaluate and improve our business;
To track our Website usage;
We may also request your consent to use your Personal Information for other purposes, and will use it only as described to you.

We also receive personal information indirectly, from the following sources in the following scenarios:

With our service providers, contractors, and other third parties that help us to carry out the uses described above. When we share your Personal Information, we require the relevant third party to:

comply with this Privacy Notice and all Applicable Laws;
keep your Personal Information confidential and maintain adequate security over your Personal Information;
use your Personal Information only as needed to fulfil the relevant purpose.

We may share this information with:

Our affiliates or Members, and with any of our successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Notice
We may also request your consent to share your Personal Information for other purposes, and will share it only as described to you.
We may share Personal Information that is de-identified or aggregated in a manner that does not personally identify you with the public and with third parties.

In some instances our Website is integrated with a third-party services or contain links to websites published by third parties, including other content providers. These third parties are responsible for their own privacy practices. Please therefore pay attention anytime you are redirected to a third-party website and be sure to review their privacy policy.

When will we process your personal information:

In terms of the Protection of Personal Information Act (POPIA), the justification ground which we base our processing on consist out of the following:

The data subject or a competent person where the data subject is a child consents to the processing. Kindly note that you have the right to withdraw your consent;
The processing is necessary to carry out actions for the conclusion or performance of a contract to which the data subject is a party;
The processing complies with an obligation imposed by law on the business;
The processing protects a legitimate interest of the data subject;
The processing is necessary for the proper performance of a public law duty by the business;

Or

The processing is necessary for pursuing the legitimate interests of the business or of a third party to whom the information is supplied.

How we store your personal information:

Your information is securely stored:

We store your Personal Information, on our servers (and on the servers of our third party service providers that we appoint to provide services to us) and our Members also store your Personal Information on their own servers (and on the servers of their third party service providers that they appoint to provide services to them). Your Personal Information may be stored in South Africa and in other countries where a Member operates, and in countries where our respective service providers might operate. You acknowledge that we (and each Member) may transfer, process and store your personal information in South Africa and other countries, where the privacy laws applicable to those countries may be different to those in South Africa.
We control information collected through our Website and we have an information security program designed to protect information in our possession or control. This is done through a variety of privacy and security policies, processes, and procedures. We use administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that we collect, receive, store or transmit. Notwithstanding the safeguards that we adopt to secure information, no method of transmission over the Internet, or method of electronic storage, is totally secure. We therefore cannot guarantee absolute security over your Personal Information. While we will use our best endeavours to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent hackers or other unauthorised persons from illegally accessing or obtaining information.
By using our Website or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Website. If a security systems breach occurs, we may post a notice on our Website homepage (www.reverside.co.za) and may send an email to you at the email address you have provided to us.

We keep your information according to our data retention policy. We will then dispose your information by:

Deleting you personal information stored under our database on the backend of our website and these changes will be applied to data stores that are used for operation of our Website.
The aforesaid deletions will not apply to historical activity logs or archives unless and until these logs and data naturally age-off our Website. We do not track every time or every place on our Website when or where you may have volunteered Personal Information, so we will not be able to help you locate or manage all such instances. We therefore encourage you to use discretion before voluntarily sharing your Personal Information on our Website.

Your data protection rights:

You are entitled to access your personal data by sending a written request to info@reverside.co.za. We may charge you a fee for this service.
You may also request us to correct or supplement any of your personal data which we will undertake as soon as practicable.
Request the destruction of your personal data. We will consider your request in light of any other laws or regulations prohibiting us from destroying your personal data.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@reverside.co.za if you wish to make a request.

Contact details:

Name: Reverside Software Solutions (Pty) Ltd

Address: Block Tamboti, Hurlingham Office Park Woodlands Avenue Sandton

Phone Number: 011 998 1960

E-mail: info@reverside.co.za

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at info@reverside.co.za.

You can also complain to the Information Regulator if you are unhappy with how we have used your Information.

Their contact details are as follows:

The Information Regulator (South Africa)